The Surat District Co-Op. Bank Ltd. IMPS (MOBILE BANKING) User Guide
Mobile Bankingis new banking service. Through this service customer can transfer money to own or another customers’ accounts of our bank using mobile phones. With this, customer can check last five transactions of own account on mobile. Customer can receive money from other banks which provide IMPS service. At presently, bank enrols as beneficiary. In future, when bank will have licence of remittance at that time our customers can send money to other banks’ customer using Mobile service. This service is available 24x7 and 365 days a year with no holidays. With this, user manual of Mobile Banking application which is downloading on mobile,described as under:
Mobile Banking Registration Process:
This is a first screen, after downloading Mobile Banking application on mobile.
After that this screen will be display.
New user click on New User Registration button.
Registered user click on Login button.
Customer should click on Accept button for the further procedure.
After acceptance of application, customer should enter 15 digit Account number and registered mobile number and click on Submit button.
On this screen, it will ask for document verification. For that customer should select PAN from Document Type and enter the PAN number in Document ID, click on Submit button.
For User Activation OTP will be generate and this will send on your registered Mobile Number.
Customer should enter Customer ID and Activation Code (OTP).
(Please verify your customer number with branch manager.)
Customer should create his/her own 4 digit MPIN and click on Submit button.
Customer should create his/her own 4 digit TPIN and click on Submit button.
On this screen, customer should see confirmation for successfully set MPIN and TPIN.
Login Screen :
Customer should enter Customer ID and MPIN, click on Submit button
Main Menu for Application :
1. Banking :
After click on Banking menu, it will open 3 sub-menus.Click on particular account.
Here displayall accounts of customer which are linked with Customer Id.
Customer should generate Mini Statement/Balance Enquiry
Customer should click on Home button for Main Menu.
2. Service Request :
After click on Service Request, it will open 2 sub-menus.
(Note : Stop Cheque sub-menu not working)
After click on Cheque Status Enquiry, customer should select Account Number and enter Cheque Number. Customer should know his/her cheque status.
(Note: Fund Transfer and VAS menu not working)
To receive SMS* for dowload application link send "SMOBILE" to 9215433055 * Charges apply as per operator